Healthcare Management
Gain ISB advantage and develop business acumen to manage healthcare organisations
- Learn from #1 B-school in India and #5 in Asia (FT Global Ranking 2025)
- Practical Learning with 15+ Real World Case Studies of Top Healthcare Brands
- Live Masterclass on Application of AI and Generative AI in Healthcare Management
- Become a Part of ISB Online Network
Upcoming Application Deadline: 21 May 2025 at 06:29 PM
Programme Overview
The certificate programme in Healthcare Management offered by ISB Online in collaboration with the Max Institute of Healthcare Management at ISB will provide a deep dive into the healthcare industry. You will learn about the industry from a management perspective and gain an in-depth knowledge of accounting and financing, process design and analysis, marketing strategies, and strategic management.
$660billion
$1.2 trillion
75%
The ISB Advantage
#1
#5
#27
Source: FT Global MBA Ranking 2025
The ISB Advantage — Learning Experience
Globally Renowned Faculty: ISB faculty includes leading academics with domain expertise drawn from extensive research, real-world engagement and rich learning experiences in top global business schools. The faculty also includes accomplished industry practitioners who have been at the helm of global businesses.
Research-backed Thought Leadership: ISB is ranked #1 amongst business schools in India for research. At ISB's research centres and institutes, faculty collaborate with top minds in the industry and government to develop ground-breaking thought leadership.
Deep Expertise in Emerging Markets: ISB has developed rigorous intellectual capital and a vast number of case studies that explore critical challenges facing organisations and leaders in these markets. Positioned in a rich ecosystem of business, government and think tanks allows ISB to deliver practical knowledge and craft holistic learning experiences for its learners.
Programme Highlights
120+ Pre-recorded videos for self-paced learning from globally renowned ISB Faculty
15+ Real-world case studies
Live masterclasses on AI and Generative AI, total quality management, hospital management, healthcare analytics and more
20+ Assignments*
10+ Discussion Boards
Hands-on projects on healthcare marketing and strategic management
Live online sessions with Programme Leaders**
Become a part of ISB Online Network
Notes:
ISB faculty will not be a part of weekly live sessions or any other live interaction in this programme. We have a curated panel of eminent programme leaders who will be conducting the weekly live doubt-clearing sessions.
The final number of quizzes, assignments and discussions will be confirmed closer to the programme start.*Assignments are graded either by programme leaders who are available to support participants in their learning journey and/or by the Emeritus grading team.
**Programme leaders are domain experts who will clear your doubts and guide you through your learning journey.
Who Is This Programme For?
Healthcare organisations are revamping their management structure to make it easy for the masses to avail adequate healthcare facilities. To achieve this objective, they are hiring trained and skilled managers.
This programme is ideal for:
Healthcare professionals aiming for a transition to team leader or administrative roles in healthcare organisations or businesses, including doctors, pharmacists, and para-medical staff seeking management skills
Mid-level healthcare administrative professionals looking to enhance the healthcare delivery experience in their institutions and managerial insight
Medical professionals working in the medical field for a few years and now are planning to start their own clinic/ hospital/ business in the healthcare sector
Inspiring Journeys
Success Stories
Notes:
All product and company names are trademarks or registered trademarks of their respective holders. Their use does not imply any affiliation with or endorsement by them.
Emeritus and ISB make no promise or guarantee regarding placement or career transition. We do not offer any placement services or assurances in securing employment outcomes.
Learner Voice: Real Experience, Real Impact
From Psychology to Corporate Wellness: How the ISB Online's Healthcare Management Programme Transformed Suchitra Routray's Career
Discover how a background in psychology and wellness transformed into strategic leadership in healthcare. Suchitra’s Routray's journey with ISB Online’s Healthcare Management Programme reveals how real-world case studies, digital health innovation, and a powerful peer network can unlock new opportunities, enable data-driven decisions, and empower professionals to lead meaningful change. Ready to see how this experience shaped her career?
Key Skills Acquired
Live Masterclasses
Learn how to utilise AI for diagnostics, predictive analytics in disease management, addressing ethical and regulatory hurdles, personalised medicine, healthcare robotics, drug discovery and mental health support. Also, learn about Generative AI's healthcare applications, and the use of Generative AI models in the healthcare sector.
Explore NABH Accreditation, lean management challenges and opportunities, Total Quality Management, CQI initiatives, patient-centered care, quality metrics, Six Sigma, ISO 90001 frameworks, IT's role in hospital management, HRM, financial management, patient satisfaction, supply chain management in Indian hospitals, emergency preparedness, disaster management, and ethics/compliance.
Explore big data analytics, predictive analytics, data-driven decision-making, healthcare fraud detection, key healthcare information systems in India, EHR challenges and implementation, interoperability, mHealth (mobile health) apps, telemedicine, and cybersecurity hurdles.
Case Studies: Introduction to Strategic Management
Note: All product and company names are trademarks or registered trademarks of their respective holders. Their use does not imply any affiliation with or endorsement by them.
Case Studies: Strategic Growth and Competitive Advantage
Note: All product and company names are trademarks or registered trademarks of their respective holders. Their use does not imply any affiliation with or endorsement by them.
Case Studies: Process Design and Process Analysis
Domino’s optimises delivery workflows to enhance efficiency and customer satisfaction. This case study examines how streamlined operations, reduced wait times, and process optimisation contribute to a seamless experience. These principles offer valuable insights for improving patient flow and care delivery in healthcare management, ensuring better operational efficiency and enhanced patient outcomes.
McDonald's and Subway optimise process design to balance speed, consistency, and customisation, using standardisation, lean operations, and scalable workflows to enhance efficiency without compromising quality. These principles are equally crucial in healthcare management, where streamlining patient flow, reducing wait times, and improving service efficiency are essential. By adopting efficient process designs, healthcare institutions can enhance workflows, standardise care, and improve patient experiences, ensuring quality care at scale while maintaining flexibility for personalised treatments.
Note: All product and company names are trademarks or registered trademarks of their respective holders. Their use does not imply any affiliation with or endorsement by them.
Programme Modules
Top Industry Trending Topics In Healthcare Management Covered
Application of AI and Generative AI
Healthcare Analytics
Value-Based Care and Quality Management
Healthcare Financial Management
Healthcare Marketing Management
Advanced Strategic Management
Regulatory and Policy Changes
Healthcare Operations Management
Programme Faculty
Programme Certificate
Upon successfully completing the programme with a minimum 70% score in all required assignments, you will be awarded with a certificate in Healthcare Management from ISB Online.
Note: All certificate images are for illustrative purposes only and may be subject to change at the discretion of ISB Online.
World-class Learning with Pre-recorded Videos by ISB Faculty — ISB Online Advantage
Immersive Learning
Learn at your own pace with pre-recorded faculty videos designed to fit seamlessly into your schedule.
Advance your career through a flexible, self-paced structure that fits around your professional commitments.
Active Cohort-based Learning
Stay engaged through interactive learning activities and gain insights from peers across industries and functions to expand your perspective.
Experience structured learning with priming questions, concept checks, and integrative thinking tasks—while collaborating with a diverse, accomplished peer group.
Flexible Learning
Learn at your own pace with high-quality, pre-recorded faculty videos.
Advance your career without disrupting your busy schedule.
Key Programme Takeaways
Manage healthcare organisations' budgets and expenses to remain sustainable and achieve your organisation's business objectives
Understand the process of strategic outreach, building marketing strategies and communications designed to attract healthcare consumers, guide them through their healthcare journey, and keep them engaged
Getting a holistic overview into the accounting and capital management processes of the healthcare industry
Learning operational frameworks and how to apply them in everyday situations through real-life examples
How to oversee the day-to-day practices of a healthcare facility that impact the client experience and organisational goals
ISB Online Network
BE RECOGNISED AS AN ISB ONLINE NETWORK MEMBER:
Preferential pricing
10% discount on other ISB Online programmes
Access to resources
Exclusive invitations to events like masterclasses, webinars and conferences, amongst others
ISB Newsletters with latest updates
Networking and continuous learning
Learning and networking opportunities via ISB Online Network Group on LinkedIn
Invitation to be a speaker in alumni webinars
Past Participant Profiles
Work Experience
Job Areas
Industry
Our Participants Work At
Note: All product and company names are trademarks or registered trademarks of their respective holders. Their use does not imply any affiliation with or endorsement by them.
Student Loan Available
Below are EMI plans, which are available for the programme fee: INR 1,23,000 + GST
Maximum Loan Amount | Tenure (Months) | E.M.I |
INR 1,45,140 | 12 | 13,244 |
INR 1,45,140 | 18 | 9,212 |
INR 1,45,140 | 24 | 7,197 |
INR 1,45,140 | 36 | 5,181 |
INR 1,45,140 | 48 | 4,173 |
Note:
The above EMIs are indicative. The EMIs offered by the loan provider might vary from the above figures, depending upon tenure and loan amount to be disbursed.
Please note some of our loan partners charge a processing fee of 1% + GST
Other EMI tenures available (Months): Propelld: 6/12/18/24/30/36/42/48
FAQs
Early registrations are encouraged. Join now.
Flexible payment options available.
Starts On 30 June 2025