EMI options starting as low as INR 10,620/ Month (Click to know more)
STARTS ON TBD Last Date to Apply: TBD
DURATION 20 Weeks Online via recorded videos
ELIGIBILITY Graduate/Diploma Holder (10+2+3) in any discipline
STARTS ON TBD Last Date to Apply: TBD
DURATION 20 Weeks Online via recorded videos
PROGRAMME FEE INR 1,75,000 + GST View Payment Plan to know more

Programme Overview

ISB Executive Education's Healthcare Leadership programme will help you streamline and implement out-of-the-box and comprehensive healthcare management practices to raise holistic performance. From accounting, financial management, and marketing strategy, to leading teams and crisis management, this programme will help you integrate function and process improvements across the healthcare value chain to drive innovation. You will be equipped with the skills to cultivate and sustain lasting improvement across the healthcare domain and achieve growth.

  • $ 50 B

    The healthcare sector in India is expected to grow to reach a size of $50 bn by 2025.

    Source: Invest India

Why ISB Executive Education?

  • #1

    Research Ranking in India

  • 50k+

    Executive Network

  • #4

    B-School in Asia

Who is this Programme for?

  • Resident doctors, doctors of pharmacy, and other future entrepreneurs keen to understand the basics of management and leadership
  • Mid to senior-level professionals looking to improve the healthcare delivery experience
  • Enterprise-minded medical professionals who want to start their own clinic or hospital

Learning Outcomes

  • Integrate the management perspective and learn more about the healthcare system
  • Learn how to manage the budgets of healthcare organisations and stay sustainable
  • Formulate a strategy of outreach and communications to attract healthcare consumers, guide them through their healthcare journey, and keep them engaged
  • Oversee the day-to-day practices of a healthcare facility, improve client experience, and meet organisational goals

Programme Highlights

Recorded Video Lectures by
ISB Faculty



Case Studies

Capstone Projects

Certificate of Completion from ISB Executive Education

Receive ISB Executive
Alumni Status

ISB Executive Alumni Status

  • ISB Executive Alumni credentials: ISB Email ID
  • Access to ISB Research Tools: Podcast / Async content, ISB RCI Research Reports, Self-help articles
  • Development Tools & Simulation Instruments
  • Learning and networking opportunities via ISB Executive Education Network Group on LinkedIn
  • 20% discount on ISB Executive Education Open Programmes
  • Access to ISB Executive resources like the ISB Executive Education support team, ExecEd Stories, Articles, Blogs
  • Exclusive invitations to online and offline events like Webinars, Conferences, Master Classes etc.
  • Scope to facilitate as a Guest Speaker at ISB Executive events

*This excludes ISB Post Graduate and AMP alumni networks

Programme Modules

  • Introduction to Types of Business Organisation
  • Introduction to Accounting
  • Balance Sheet
  • The Income Statement
  • Statement of Cash Flows
  • Financial Ratios
  • What is Operations?
  • Aligning Operations and Strategy
  • Process view of Organisations
  • Process Typology
  • Introduction to Process Metrics
  • Theoretical Flow Time and Critical Path/Activities
  • Process Capacity and Bottleneck Resources
  • Managing Predictable Variability
  • Managing Unpredictable Variability
  • Lean Operations
  • Philosophy and Approach
  • Tools and Tactics for Flow Synchronization
  • Continuous Improvement
  • Process Control
  • The Role of Marketing in Business
  • Valuing Customers
  • The Marketing Framework
  • Segmentation
  • Positioning
  • Brand Development
  • Product Policy
  • Pricing
  • Marketing Services
  • Customer Satisfaction
  • Introduction to Financial Management
  • Investment Decision Rules
  • Cash Flow Estimation for Capital Budgeting
  • The Risk-return Relationship
  • Financing the Firm
  • Start-up Financing
  • Working Capital Management
  • Introduction to Strategic Management
  • Creating & Sustaining Competitive Advantage - Tracking Emerging Changes in the Environment and Making the Organisation Future-Fit - Part 1 & 2
  • Growth through Diversification (Search); Pursuing Blue Ocean Strategies (Cloud Physician); Growth through Strategic Alliances (Biocon)
  • Industry Attractiveness & Firm Performance
  • Organic Growth
  • Understanding Competitive Advantage; Value Creation through Strategic System Integration (Arvind Eyecare) (Backward-forward-vertical); Growth through Geographic Expansion (LV Prasad Eye Ins.)
  • Strategic Sensitivity (Cipla) & Agility (Importance of assumptions, tracking changes in the environment - Serum Institute)
  • Strategic Change and Turnaround (Turnaround of Tata Steel)
  • Leadership in Times of Disruption
  • Attitude vs Aptitude
  • Leadership Charisma and Executive Presence
  • 5 Levels of Leadership
  • Why should Anyone be Led by You?
  • Influencing skills - Why, How, Beyond Hierarchies
  • Politics - Managing upwards
  • Storytelling
  • Creating Diverse Teams
  • Building Psychological Safety
  • Leadership: Taking Ownership
  • The First 100 Days
  • Crafting Culture
  • Crisis Management Skills and BCP (Simulations)
  • Ten Rules of Crisis Management with Examples
  • Ethics and the Purpose of Business
  • Crafting a Tool Kit to Help Us Navigate the Tradeoffs
  • The Emerging ESG Challenge
  • Environment and Sustainability
  • Strategies and Leadership

Apply your learnings from the programme in real-world Capstone Projects.

Case Study

Johnson & Johnson: The Tylenol Tragedy
In October 1982, Johnson & Johnson was confronted with a major crisis when seven deaths were attributed to poisoned Tylenol. The case reviews the facts as known a week after the incident occurred, and raises a wide range of questions regarding consumer behavior, corporate responsibility, and competitive reaction.

The growth and achievements of one of the biggest biotechnology companies in the world resulted in it branching out to other sectors of the biotechnology industry.

Narayana Health
Health system leaders worldwide seek innovative care delivery models that lower costs, improve quality, and increase access to services. India’s Narayana Health is one of the best-known examples of this.

Fernandez Hospital
It has evolved from a small maternity clinic to a tertiary-level hospital for women and children with a focus on accessible and high-quality healthcare in the areas of obstetrics and gynaecology.

Cloud Physician
This is a story of the start-up and its founders, starting from the origin of the idea. The founders were facing several dilemmas about scaling the business, expanding the scope and scale of technology-enabled solutions, potential scaling issues, an uncertain regulatory landscape, and probable competitors.

Apollo Gleneagles Hospital
Learn how India's Apollo Hospital Group uses data analytics to scale and improve treatment, integrating value-based care on an individual basis.

Serum Institute of India
SII is the largest manufacturer of vaccines in the world, and Adar Poonawalla, the CEO and son of the founder, has to decide how to temper his responsibility to meet the world's need for an affordable, efficacious and safe COVID-19 vaccine with his need to maintain profitability.

Programme Faculty

D.V.R. Seshadri

Professor of Marketing (Practice)

Director – ISB Centre for Business Markets (CBM)

Prof. D.V.R. Seshadri has taught at various IIMs. He has worked in industries such as petroleum refining & petrochemicals, active pharmaceutical ingredients, precision manufacturing and IT. His areas of interest include B2B marketing, innovation and entrepreneurship & intrapreneurship. He has taught market management, reinventing through entrepreneurial/intrapreneurial leadership, strategy formulation & implementation, inspired leadership through personal mastery and reinventing the government. He has also co-authored several books, including Innovation Management with Shlomo Maital (2007), Global Risk/Global Opportunity with Shlomo Maital (2010), the Indian adaptation of Business Market Management (B2B): Understanding, Creating and Delivering Value with James Anderson, James Narus and Das Narayandas (2010) and Smartonomics for the Global Manager: Simple, Powerful Macroeconomic Tools For Success in an Uncertain World with Shlomo Maital (2016).

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Ramabhadran Thirumalai

Associate Professor of Finance (Practice)

Deputy Dean - Mohali Campus and Academic Programmes

Prof. Ramabhadran S Thirumalai is currently working on the impact of various regulatory changes on security market pricing, efficiency and liquidity. His research interests include the trading behaviour of various types of market participants. He teaches courses on derivatives, security markets and fixed income securities in PGP and introductory finance courses. He has published several papers and case studies in reputed global journals. He regularly contributes articles and columns regarding his subject in the Business Standard, the Economic Times, Fortune India, M&A Critique and VCCircle – TechCircle.

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Sarang Deo

Professor and Area Leader, Operations Management

Executive Director-Max Institute of Healthcare Management (MIHM)

Professor Sarang Deo’s primary area of interest is health care operations with special emphasis on investigating the impact of operations decisions on population-level health outcomes. He has studied the influenza vaccine supply chain and the phenomenon of ambulance diversion (in the US), the adult HIV treatment supply chains and the infant HIV diagnosis networks in sub-Saharan Africa and, more recently, the TB diagnosis pathway in rural India. He frequently collaborates with international agencies such as the Clinton Health Access Initiative and the Bill and Melinda Gates Foundation and his research has been funded by the US National Science Foundation and Grand Challenges Canada. He has been an assistant professor at the Kellogg School of Management and a management consultant at Accenture’s Mumbai office.

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Piyush Kumar

Associate Professor, Marketing

Terry College of Business, University of Georgia

Visiting Professor, ISB

Prof. Piyush Kumar holds a PhD in Marketing from Purdue University. He is currently the Associate Professor of Marketing at Terry College of Business (University of Georgia). He is a visiting professor at ISB and has served as a visiting Associate Professor at Wharton (University of Pennsylvania). Assistant Professor at Vanderbilt University and Assistant Professor at Rice University. He is highly regarded amongst his students. His dedication to his students has been rewarded with ISB’s Professor of the Year for Elective Courses, MBA Professor of the Year, University of Georgia, Terry College of Business, Dean's Teaching Award, Vanderbilt University, Best Professor Award, Rice University. His areas of research interest and expertise include Service Strategy, Marketing Analytics, Action-profit Linkage Analysis, Social Media, Brand strategy, Marketing Analytics and Internet Models among others.

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Prof. Nandkishore Doreswamy

Adjunct Professor (Practice), Marketing & Strategy

Visiting Faculty, ISB

Professor Nandkishore is a Global C-suite Executive with over 34 years of global experience in Leadership roles across a diverse set of environments in both emerging and developed markets. He retired as CEO/ Executive Vice President for Nestlé in Asia, Oceania & Africa. His key areas of expertise include turnaround situations, crisis management, transformation of old-economy businesses through ‘Tech-based’ innovation, leadership and coaching in the new ‘Tech led’ and ‘Sharing Economy’, globalisation, and cross-cultural operations.

Professor Nandkishore completed his MBA from IIM Ahmedabad & B.Tech from IIT Delhi. Some of his other accomplishments are: Four Hard Questions to Ask About Your Company's Purpose - Harvard Business Review. He is one of the Non-Executive directors for Delfi Limited Singapore and Advisory board member for Livinguard AG, Switzerland.

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Programme Certificate

On successful completion of the programme, you will be awarded a certificate in Healthcare Leadership from ISB Executive Education.

Sample Certificate

Note: All certificate images are for illustrative purposes only and may be subject to change at the discretion of ISB Executive Education.

Student Loan Available

Below EMI plans are available for the Programme Fee: INR 1,75,000 + GST

Full Fee with GST Tenure (months) EMI
INR 2,06,500 24 INR 10,620


  • The above EMIs are indicative. The EMIs offered by each of the loan providers might vary from the above figures, depending upon tenure and loan amount to be disbursed.
  • Please note some of our loan partners charge a processing fee of 1% + GST
  • Other EMI tenures available (Months):
    12,18, & 48 months

Early applications encouraged. Limited seats are available.

View Payment Plan
Loan offered at EMI of INR 10,620
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Last Date to Apply: TBD

The Learning Experience

What is it like to learn with the learning collaborator, Emeritus?

More than 300,000 professionals globally, across 200 countries, have chosen to advance their skills with Emeritus and its educational learning partners. In fact, 90 percent of the respondents of a recent survey across all our programme said that their learning outcomes were met or exceeded. All the contents of the course would be made available to students at the commencement of the course. However, to ensure the programme delivers the desired learning outcomes, the students may appoint Emeritus to manage the delivery of the programme in a cohort-based manner during the course period the cost of which is already included in the overall Course fee of the course.

A dedicated programme support team is available 7 days a week to answer questions about the learning platform, technical issues, or anything else that may affect your learning experience.

In collaboration with Emeritus

Erulearning Solutions Private Limited (a company incorporated in India) is a subsidiary of Eruditus Learning Solutions Pte Ltd (a company incorporated in Singapore), and operates under the brand name of 'Eruditus' and 'Emeritus'.